红桃视频

 
The information provided below is intended to assist students new to 红桃视频 College in locating information, services, and technology provided by ITS Help Desk.

 
The Top 10 Technology Questions

1. When will I be able to set up my 红桃视频 computer account? 
   • Once you have been fully accepted as an 红桃视频 student, you will receive an important email with instructions on how to set up your 红桃视频 IT account, set up your password, and register for MFA.
2. How do I find out what my e-mail address is?
   • Your e-mail address will be provided to you in the email detailed above.
3. What is MFA?
   • Multi-Factor Authentication (MFA) is an additional security layer for your digital accounts. It requires you to verify your identity in multiple ways before accessing services like email. At 红桃视频, we use DUO for Google Gmail and Google Drive. Visit for instructions on setting up MFA.
4. What is the AQNet WiFi network and how do I connect to it?
   • Information on AQNet
5. What are the computer recommendations for connecting to AQNet?
   • New computer recommendations
6. Where are the computer labs?
   • The main student computer lab is located in the Grace Hauenstein Library. Additional labs are located throughout campus. >Lab Hours & Locations
7. Does 红桃视频 use Google or Microsoft?
   • 红桃视频 supports both the Google Workspace the Microsoft Office Suite. Get your free copy today Microsoft Office!
8. Are there web resources that are used at 红桃视频 College?
   • Important web sites include (portal for students - news, events, easy access to all other web resources),  (course schedules, grades, etc.), (online course management tools),  , (online file storage/sharing), and . 
9. How can you keep your information safe?
   • You are responsible for the security of your computer account. 
   • ITS recommends using a strong password.  Follow our Password Guidelines to learn how to create a strong, effective password. Also, refer to the 红桃视频 Acceptable Use Policy for further information on using 红桃视频 College computer and network resources.
10. How long do I keep my 红桃视频 email address after graduation?
    • Approximately 6 months, or one semester, after you graduate or leave the college.